Order Confirmation

When we receive your order, we send out confirmation email to yourselves. Once you received the confirmation, we pre-authorise your payment method and get your item ready to dispatch. In any case that the item is not available we remove the pre-authorisation from your payment method and inform you via email that this item is currently out of stock. Should you still be interested to purchase you can check back at the later date or add to the wish list.


Order Delivery

All orders are delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your order within the delivery time frame stated on the product page. Once the order is dispatched, we send you a notification of it leaving the warehouse. If you have not received tracking details within 6 working days, please reach out to us via email at so that we can help.

Hitronic has the best couriers and delivery service for your order to be delivered.


Where does Hitronic deliver?

We deliver anywhere in the UK (United Kingdom)

There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.

 If your address is outside of the UK mainland please contact for a delivery quote, either by email or by phone 020 3432 4798

Damages on Delivery

As soon as you received your items, please check it thoroughly and make sure there are no damages. However, if an item is damaged please sent clear photos of the damaged items to so we could assist with your claim.

Cancellations & Refunds

Orders cancelled after 24 hours may be subject to additional charges which will incur costs of returning the item by the customer (buyer). Refunds can only be made to the payment method which was used to place the order.